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Solar operations and maintenance

Get sustainable performance and protect your solar system in the long-term with our committed team of O&M professionals.

Your Solar installation can deliver significant cost and carbon savings – but ongoing servicing is critical, to ensure it continually works at it’s best. You need a Solar maintenance partner who can safeguard the reliability, safety and performance of your installation.

We are committed to delivering the highest standard of aftercare for your Solar installation – no matter whether it’s on the roof, on the ground, in your car park, or floating. We combine expert engineering capabilities, with dedicated account management support, so you can get the best out of our service. We offer a range of flexible service agreements to give you the level of support you need, with clear and predictable pricing. 

75MW
of power generated from the Solar installations we maintain
35+ years
experience in maintaining onsite energy generation technologies
£6m
of parts available in our warehouses for quick-dispatch
Our Solar service plans
We offer a choice of industry-leading Solar O&M services – giving you the level of care your business requires. Choose the package and contract length that best suits your needs.
Standard
  • The essentials: one annual service of your Solar system, plus access to a dedicated support helpline.
Premium
  • Two annual services, a dedicated support helpline, remote monitoring, annual thermal imaging, annual module cleaning, and a guaranteed time-to-fix.
Premium+
  • Our most comprehensive service plan – giving you everything from our Standard and Premium options, plus specific performance guarantees to give added peace of mind.

Standard Service

You’ll receive one service visit per year, to inspect the performance and safety of your Solar installation. This can help to anticipate and resolve potential issues before they arise - including possible electrical hazards, structural issues, damaged/degraded components, or uncontrolled access to the site. 

If any faults or issues are identified, swift corrective action can be taken – reducing the risk of more expensive, corrective action being required later on. You’ll also have a dedicated helpdesk representative available during office hours for further diagnostic advice or assistance.

Rooftop solar installation from above

Premium Service

For organisations that want complete assurance their Solar installation is being maintained to the highest safety and performance standards. Get all the benefits of our Standard service, plus: 

  • Two service visits per year – double the amount of preventative maintenance as our Standard Service
  • Round-the-clock remote monitoring and diagnostics, to proactively identify potential issues 
  • Annual cleaning of your PV modules
  • Inspection and certification of the ManSafe system
  • Annual thermal imagining of the solar array
  • Guaranteed time-to-fix, if an issue does arise – subject to parts availability.
Photo of several rows of solar panels in a field

Premium+ Service

Our most comprehensive service option. In addition to all the benefits of our Standard and Premium service options, you’ll get a specific performance guarantee to give complete peace of mind that you’re maximising power generation and cost savings. 

Please note: inspection and testing of HV components and final connections to your network / distribution boards are not included in our service plans. We also do not inspect installations or parts where safe access equipment is not available, but this can be provided at additional cost.

Photo of a roof mounted solar installation from above
With over 30 years' O&M experience, we will keep your energy estate running optimally.
Why choose Centrica Business Solutions?


We have 35+ years of knowledge and experience with the highest standard of Solar aftercare service in the market. So we know how to help you to:
 

Optimise performance and uptime

Good maintenance of your solar installation can ensure its effective performance and maximise power generation. We can provide:

  • Real-time remote monitoring - subject to connection
  • Preventative maintenance to reduce risk of faults and outages
  • Rapid reactive maintenance to remedy faults 
  • Utilisation of the latest technologies, such as drones for inspections
Solar O&M: Maximise efficiency and savings
Maximise efficiency and savings

We can help you maximise the benefits of investment and give you greater visibility into performance. 

  • Benefit from guaranteed savings 
  • Get greater visibility over how your solar installation performs
  • Identify post go-live improvements solar installation operation
  • Maintain your system in line with manufacturer guidelines
Solar O&M: Ensure safety and compliance
Ensure safety and compliance

We help protect your solution from exposure to the elements and keep people or members of the public safe:

  • Regularly inspecting, maintaining and certifying your installation
  • Ensuring well maintained components, incl. low & high voltage
  • Identifying health and safety issues relating to your site
Talk to our team about how we maximise and protect your Solar investment.

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